查询消息列表

服务描述

本接口可获取消息列表。

开发须知

调用本接口前,请先获取appId

服务地址

POST https://{您的专属域名}/imchat/openapi/v1/report/message/list

请求参数

参数 位置 类型 是否必填 说明
appId header String Y 应用ID
timestamp header String Y 时间戳,毫秒
sign header String Y 签名
Content-Type header String Y application/json
pageSize body int N 分页大小,最多500个会话的消息
beginIndex body int N 分页起始行,从0开始
startTimeStr body String Y 开始时间戳,单位毫秒
endTimeStr body String Y 结束时间戳,单位毫秒
staffId body String N 客服id
staffGroupId body String N 技能组ID
productId body String N 渠道id
questions body String N 会话小结,多级会话小结用“,”隔开。 例如:["小结1,小结2","小结3"]
appraiseResult body int N 满意度。1:满意;2:不满意;3:非常满意;4:非常不满意
invalidTag body int N 会话类型:0:无效会话,1:有效会话
请求数据示例:
POST https://{您的专属域名}/imchat/openapi/v1/report/message/list

返回结果

参数 类型 说明
code String 结果码
message String 结果描述
data List<ChatMessageDownloadDto> 消息列表数据
ChatMessageDownloadDto
参数 类型 说明
sessionId String 会话id
productName String 渠道名称
msgTime String 消息时间
msgType String 消息类型
msgStaffName String 接线客服
msgFromTerminal String 消息来源终端
msgContent String 消息内容
返回结果示例:
{
    "code": "10000",
    "data": [{
        "msgContent": "客官,稀客啊,里面请!1111",
        "msgFromTerminal": "kf_web",
        "msgStaffName": "洋洋1",
        "msgTime": "2020-10-19 14:02:23",
        "msgType": "chat",
        "productName": "聊天测试11",
        "sessionId": "AB546C9AFF2DBFFBE076184436CE421C"
    }, {
        "msgContent": "留言消息1",
        "msgFromTerminal": "user_h5",
        "msgStaffName": "洋洋1",
        "msgTime": "2020-10-19 14:02:24",
        "msgType": "chat",
        "productName": "聊天测试11",
        "sessionId": "AB546C9AFF2DBFFBE076184436CE421C"
    }, {
        "msgContent": "留言消息2",
        "msgFromTerminal": "user_h5",
        "msgStaffName": "洋洋1",
        "msgTime": "2020-10-19 14:02:24",
        "msgType": "chat",
        "productName": "聊天测试11",
        "sessionId": "AB546C9AFF2DBFFBE076184436CE421C"
    }, {
        "msgContent": "客官,稀客啊,里面请!1111",
        "msgFromTerminal": "kf_web",
        "msgStaffName": "洋洋1",
        "msgTime": "2020-10-19 14:02:25",
        "msgType": "chat",
        "productName": "聊天测试11",
        "sessionId": "AB546C9AFF2DBFFBE076184436CE421C"
    }, {
        "msgContent": "撒旦发射点",
        "msgFromTerminal": "kf_web",
        "msgStaffName": "洋洋1",
        "msgTime": "2020-10-19 14:02:30",
        "msgType": "chat",
        "productName": "聊天测试11",
        "sessionId": "AB546C9AFF2DBFFBE076184436CE421C"
    }, {
        "msgContent": "打算发多少",
        "msgFromTerminal": "user_h5",
        "msgStaffName": "洋洋1",
        "msgTime": "2020-10-19 14:02:43",
        "msgType": "chat",
        "productName": "聊天测试11",
        "sessionId": "AB546C9AFF2DBFFBE076184436CE421C"
    }, {
        "msgContent": "的撒范德萨",
        "msgFromTerminal": "kf_web",
        "msgStaffName": "洋洋1",
        "msgTime": "2020-10-19 14:02:47",
        "msgType": "chat",
        "productName": "聊天测试11",
        "sessionId": "AB546C9AFF2DBFFBE076184436CE421C"
    }, {
        "msgContent": "打算发多少",
        "msgFromTerminal": "kf_web",
        "msgStaffName": "洋洋1",
        "msgTime": "2020-10-19 14:02:55",
        "msgType": "chat",
        "productName": "聊天测试11",
        "sessionId": "AB546C9AFF2DBFFBE076184436CE421C"
    }, {
        "msgContent": "打算发多少",
        "msgFromTerminal": "user_h5",
        "msgStaffName": "洋洋1",
        "msgTime": "2020-10-19 14:02:58",
        "msgType": "chat",
        "productName": "聊天测试11",
        "sessionId": "AB546C9AFF2DBFFBE076184436CE421C"
    }, {
        "msgContent": "con_close",
        "msgFromTerminal": "user_h5",
        "msgStaffName": "洋洋1",
        "msgTime": "2020-10-19 14:07:27",
        "msgType": "chat_close",
        "productName": "聊天测试11",
        "sessionId": "AB546C9AFF2DBFFBE076184436CE421C"
    }, {
        "msgContent": "",
        "msgFromTerminal": "",
        "msgStaffName": "",
        "msgTime": "",
        "msgType": "",
        "productName": "",
        "sessionId": ""
    }],
    "message": "请求成功"
}
结果码说明
结果码 说明
10000 请求成功
20001 请求失败
21002 认证失败,请重新登录

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